Terms of Service

Forex trading risks

Trading foreign currencies can be a challenging and potentially profitable opportunity for investors. However, before deciding to participate in the Forex market, you should carefully consider your investment objectives, level of experience, and risk appetite. Most importantly, do not invest money you cannot afford to lose.

There is considerable exposure to risk in any foreign exchange transaction. Any transaction involving currencies involves risks including, but not limited to, the potential for changing political and/or economic conditions that may substantially affect the price or liquidity of a currency. Investments in foreign exchange speculation may also be susceptible to sharp rises and falls as the relevant market values fluctuate. The leveraged nature of Forex trading means that any market movement will have an equally proportional effect on your deposited funds. This may work against you as well as for you. Not only may investors get back less than they invested, but in the case of higher risk strategies, investors may lose the entirety of their investment. It is for this reason that when speculating in such markets it is advisable to use only risk capital.

Risk disclaimer

Trading foreign exchange on margin carries a high level of risk, and may not be suitable for all investors. Past performance is not indicative of future results. The high degree of leverage can work against you as well as for you. Before deciding to invest in foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite. The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with foreign exchange trading, and seek advice from an independent financial advisor if you have any doubts.

Site disclaimer

The information contained in this website is for general information purposes only; while we endeavor to keep this info up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Complex Trader site or the information, products, services, or related graphics contained on the site for any purpose. Any reliance you place on such knowledge is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of our sites or our products.

Through this site you might be able to link to other sites which are not under the control of Complex Trader. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the site up and running smoothly, as well as our trading tools (scripts, experts, indicators etc). However, Complex Trader takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control or our products not being compatible with the future Metatrader releases. Complex Trader, therefore, reserves the right to suspend any update to its products and/or not to update the information on its website.

Copyright

This site and its content is copyright of ©Complex Trader. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

• You may print or download to a local hard disk extracts for your personal and non-commercial use only
• You may copy the content to individual third parties for their personal use, but only if you acknowledge the URL/link as the source of the material
• You may not, in any circumstances, transfer/send any paid Complex Trader product to a third party
• You may not, except with our express written permission, distribute or commercially exploit the Complex Trader content/products
• You may not transmit it or store it in any other site or other form of electronic retrieval system

Breaking any of these rules could lead to your license being revoked.

Products disclaimer

The Complex Trader products that can be acquired or downloaded for free from our sites have been tested to comply with the latest Metatrader 4 and/or Metatrader 5 trading platform, at the time they were published. At that time, they were guaranteed to work on Windows 7, Windows 8.1 and Windows 10 and 11.

Testing has been made by trading live and/or demo for 5 major brokers: InstaForex, XM, HotForex, PepperStone and AdmiralMarkets, on both normal and micro accounts, but we see no reason for our experts/indicators not to work with all the other brokers as well. During our testing period we traded mostly forex, the major pairs. However, the Complex Trader products, paid or free, are distributed as they and their description and functionality might differ from case to case. This can be caused by a variety of factors, from broker incompatibility to even software bugs in our products. Under no circumstances Complex Trader will be responsible for any losses that might occur from using our products.

By using the Complex Trader products (or any others) we cannot guarantee an improvement in your trading results. Although the expert advisors are designed to trade independently, in the end we believe that trading result depends on the trader’s skills and not the software used.

In other words, Complex Trader takes no responsibility for your trading result, negative or positive, and cannot be blamed for any money losses that may occur, no matter the reason. Buy/use our products at your own risk and accept full responsibility for your trading results.

When acquiring a Complex Trader EA you get the right to use it for life, with no other subscription charges. You will be sent all the required (if needed) indicators, templates or scripts for the product to work. You also agree with the fact that you have understood how the product works, have tested it before purchasing and that you are familiar with how to use it. In order to protect our intellectual property, each of our payable products are designed to work only on maximum five (5) specific account numbers. You will be asked to send us your account numbers soon after making the payment. The Complex Trader products also require the buyer’s email to function.

You are not allowed to re-distribute our paid software, either for free or for financial gain. 

In case the client ignores the above and decides to share our products with third parties, we reserve the right to cancel the license and stop updating their expert advisors.

License disclaimer

Once the customers pay for Complex Trader EA, they gain the right to use it for life (exception making the cases when the license has been removed). Each paid product can be used on a maximum of five (5) account numbers, opened with any broker. The client has the obligation to provide these numbers in order to receive his/hers personalized Complex Trader version. Failing to provide the trading account numbers doesn’t lead to the license being removed and it also cannot be used as a reason for refunding.

License renewal

The client can ask for a new license/version of the software acquired in the following situations:

• There was an update announced on our site (free)
• The client lost the previously bought software (paid)
• The client wants to use the software using other trading accounts (paid)
• For whatever other reason invoked by the client (paid)

As per our rules, we are obliged to send the future (newest) version of our software to our clients as soon as this will be released; this is done by client request and it is free. Therefore it is important for the traders to regularly check our website to see if there are any new releases. For any other reason, a 10$ tax must be paid and a limit of two requests per year, or 1 request for 6 months (whichever comes first) is imposed.

License removal

The client’s license might be removed as a consequence of the following acts:

• Re-distributing Complex Trader paid products
• Writing defamation articles about Complex Trader
• Trying to decode any Complex Trader product
• Whenever we (Complex Trader) choose so for whatever reason

In case of license removal, the client’s details will be removed from our database and any further communication will be interrupted. The client will still be able to use the Complex Trader EA, but he/she will not be able to change the account numbers if/when wanted to do so and they will not receive the future versions.

Refund policy

Due to the fact that we are commercializing software goods, we usually do not offer a refund. Complex Trader software products are to be sold/used as they are. This is the normal refund policy for general software products and it is meant to protect the seller. Besides this, the customers have the possibility to try any of our paid products before buying.

However, if the delivery of the product is delayed, the buyer has the right to ask for a full refund and this will be granted. Exceptions are those situations when the buyer specifically informs us that they don’t have a live trading account number yet, or we have agreed with the customer to extend the delivery date.

There are also very special circumstances when we may offer a certain discount, described on our discounts page.

Privacy Policy and Cookies

The Complex Trader administrators/owners do not personally use or store nor do they have access to any information regarding our visitors. However, third parties may use and store cookies on your computer and/or use your information for various purposes. If you are concerned about the information you share with them, please review your browser settings. Some of these sites are PayPal, Google and AddThis, whose services we are using for functionality, analytics or processing the payments.

What Are Cookies

Cookies are small pieces of data sent from a website and stored in a user’s web browser while the user is browsing that website. Every time the user loads the website, the browser sends the cookie back to the server to notify the website of the user’s previous activity.

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users. 

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

In some cases we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Stumble Upon, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through our contact page.

By navigating through our website you agree with the use/exchange of cookies between the Complex Trader website and your computer.